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How to Track Your Order in 3 Easy Steps
August 20, 2026 · By NovaMart Team
Find Your Order Number
Every order confirmation — whether by email or SMS — includes a unique order number starting with "ORD-". Keep this handy; it's the fastest way to look up your delivery status at any time.
Use Our Public Tracker
Head to the Track Your Order page and enter your order number along with the phone number used at checkout. No account or login is required — this works for both guest and registered orders alike.
Watch It Move
Your order moves through clear stages — Processing, Out for Delivery, and Delivered. If a courier reference is available, you'll see it listed right alongside your status for extra peace of mind.
Questions about a specific order? Our support team is always one message away.